6
3828 Texas Ave, Bryan, TX 77802, USA
Bryan, Texas 77802
+1 979-314-0535

Very knowledgeable and friendly staff. They have a large selection at the location. Tech support is second to none!

Very helpful staff!

I debated whether to give a 1, 2 or 3 star review. The repair was completed satisfactorily once it was finally complete but getting to that point left a lot to be desired. The time the repair would take was seriously misquoted and the student went without the computer for 12 business days, all through class registration and finals. This was inexcusable, as the quoted wait time was 5 days, and was grossly exceeded. If an honest and accurate wait time had been given, alternate arrangements could have been made, like using A&M IT Help Desk repair, whom we also talked with, but went with Macresource.

Went there twice to repair my Apple Devices, very good customer service. Got them repaired within a reasonable time frame.

Michael was extremely helpful and kind his concern helped me walk through wiping my MacBook Air which I have been contemplating with for years and finally had the time to come get it checked out . Everyone in the store has always been very helpful and will go out of their way to help!

Because there does not seem to be communication between the two facilities, the MSC and TX Ave location where the repairs take place, call yourself to TX Ave. location and get a realistic wait time or use the Help Desk or go independent repair.The communication from Macresource was not forthcoming and I had to be the one to keep checking up on the status. Finally after 7-8 days it was diagnosed and, the part was to come overnight and the computer would be ready the following day. I had to call at end of day when I heard nothing, to find out the part didn't arrive, so there was more wait. Finally, on the 12th day, it was ready and would be transported back to the MSC after 4pm. This was a hassle that had much undo and unneeded stress.

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Macresource Computer Services — Electronics Store in Bryan

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Macresource Computer Services

Electronics Store at 3828 Texas Ave, Bryan, TX 77802, USA. Here you will find detailed information about Macresource Computer Services: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Opening hours

  • Monday
    9:00 AM – 6:00 PM
  • Tuesday
    9:00 AM – 6:00 PM
  • Wednesday
    9:00 AM – 6:00 PM
  • Thursday
    9:00 AM – 6:00 PM
  • Friday
    9:00 AM – 6:00 PM
  • Saturday
    Closed
  • Sunday
    Closed

Rating

4
/
5
Based on 6 reviews

Contacts

Categories:
State:
Texas
Address:
3828 Texas Ave, Bryan, TX 77802, USA.
City:
Bryan
Postcode:
77802

About Macresource Computer Services

Macresource Computer Services is a US Electronics Store based in Bryan, Texas. Macresource Computer Services is located at 3828 Texas Ave, Bryan, TX 77802, USA.


Please contact with Macresource Computer Services using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Macresource Computer Services opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.

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ALL reviews about Macresource Computer Services

  • Added 2016.02.12
    Very knowledgeable and friendly staff. They have a large selection at the location. Tech support is second to none!
  • Luis
    Added 2015.04.13
    Very helpful staff!
  • Trinity
    Added 2015.03.02
    I debated whether to give a 1, 2 or 3 star review. The repair was completed satisfactorily once it was finally complete but getting to that point left a lot to be desired. The time the repair would take was seriously misquoted and the student went without the computer for 12 business days, all through class registration and finals. This was inexcusable, as the quoted wait time was 5 days, and was grossly exceeded. If an honest and accurate wait time had been given, alternate arrangements could have been made, like using A&M IT Help Desk repair, whom we also talked with, but went with Macresource.
  • Sean
    Added 2014.12.26
    Went there twice to repair my Apple Devices, very good customer service. Got them repaired within a reasonable time frame.
  • Paige
    Added 2014.06.27
    Michael was extremely helpful and kind his concern helped me walk through wiping my MacBook Air which I have been contemplating with for years and finally had the time to come get it checked out . Everyone in the store has always been very helpful and will go out of their way to help!
  • Kevin
    Added 2014.03.11
    Because there does not seem to be communication between the two facilities, the MSC and TX Ave location where the repairs take place, call yourself to TX Ave. location and get a realistic wait time or use the Help Desk or go independent repair.The communication from Macresource was not forthcoming and I had to be the one to keep checking up on the status. Finally after 7-8 days it was diagnosed and, the part was to come overnight and the computer would be ready the following day. I had to call at end of day when I heard nothing, to find out the part didn't arrive, so there was more wait. Finally, on the 12th day, it was ready and would be transported back to the MSC after 4pm. This was a hassle that had much undo and unneeded stress.
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