Very knowledgeable and friendly staff. They have a large selection at the location. Tech support is second to none!
Very helpful staff!
I debated whether to give a 1, 2 or 3 star review. The repair was completed satisfactorily once it was finally complete but getting to that point left a lot to be desired. The time the repair would take was seriously misquoted and the student went without the computer for 12 business days, all through class registration and finals. This was inexcusable, as the quoted wait time was 5 days, and was grossly exceeded. If an honest and accurate wait time had been given, alternate arrangements could have been made, like using A&M IT Help Desk repair, whom we also talked with, but went with Macresource.
Went there twice to repair my Apple Devices, very good customer service. Got them repaired within a reasonable time frame.
Michael was extremely helpful and kind his concern helped me walk through wiping my MacBook Air which I have been contemplating with for years and finally had the time to come get it checked out . Everyone in the store has always been very helpful and will go out of their way to help!
Because there does not seem to be communication between the two facilities, the MSC and TX Ave location where the repairs take place, call yourself to TX Ave. location and get a realistic wait time or use the Help Desk or go independent repair.The communication from Macresource was not forthcoming and I had to be the one to keep checking up on the status. Finally after 7-8 days it was diagnosed and, the part was to come overnight and the computer would be ready the following day. I had to call at end of day when I heard nothing, to find out the part didn't arrive, so there was more wait. Finally, on the 12th day, it was ready and would be transported back to the MSC after 4pm. This was a hassle that had much undo and unneeded stress.
Macresource Computer Services is a US Electronics Store based in Bryan, Texas. Macresource Computer Services is located at 3828 Texas Ave, Bryan, TX 77802, USA.
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