As a landlord, I am so pleased with the manor Online Real Estate Services has taken care of my renters, my property and me. When a problem arises, the staff takes care of it. If there is a problem that they feel I need to be involved with, I am called. Everyone is always pleasant to talk with and I feel very comfortable with my properties being with On Line.
Online Real Estate is such a wonderful company to rent from. During the 2 years I rented from them I had 2 minor maintenance issues and 1 really major one. Every time they responded very quickly and took care of the issues. They never invaded my privacy by coming unannounced. I had no issues getting my deposit back after I left. It was mildly annoying having them bring in potential renters to view the house over and over the last 6 months of my lease but I think it's like that anywhere in college station. I wish I would have rented with them again but they didn't have a house with a yard in my price range and my kids needed somewhere to play (we were renting a duplex with no yard). I'm definitely going to try to rent from them again when my current lease is up.
Budah was the gentleman that helped me find the place I live at now. Any questions that I did have he answered them. It felt as though he wanted to make sure I had a place to live. Even if it wasn't through Online Real Estate.
These are some of the most kind hearted people I have ever met! Yes their main goal is to make sure they are selling their real estate but, they make sure that you are well taken care of. When I first rented one of their properties I did have a few maintenance issues. I called it in depending on what time you made the request will come the next day, sometimes even the day of the request! If that isn't service I'm not sure what is! They have a maintenance guy that always makes routine check ups to make sure all needs are being kept. The place I live is pet friendly so that was a huge plus for me!
I lived under BCS Online Real Estate management for 2 years. They were always quick to respond to maintenance issues within the same day. Every time I called the office to speak to someone, they would answer my questions and concerns professionally. No one ever went to my house before notifying me beforehand. They were the best real estate management I dealt with during the time I lived in Bryan/College Station. My roommates and I scrubbed the house and did everything they asked for and we all got a full deposit back!
If you actually want to rent a house, do it through a different company. They won't bother to tell you that your application for a property has been approved and then the property you were interested in will already be rented out. Then they will lie about attempting to contact you.
On Line Real Estate Services Inc is a US Real Estate Agency based in Bryan, Texas. On Line Real Estate Services Inc is located at 3706 E 29th St, Bryan, TX 77802, USA.
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